Here’s a list of key phone numbers and contact details to help you connect with QuickBooks Intuit representatives quickly:
QuickBooks Support (Toll-Free): +1-855-838-5978
Customer Service (Toll-Free): (877) 683-3280
Feedback and Complaints: (800) 446-8848
Investor and Franchise Inquiries: (650) 944-3560
Legal Department: (650) 944-6000
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QuickBooks Customer Service Hours
Monday – Friday: 5 am – 6 pm (PST)Saturday – Sunday: 7 am – 4 pm (PST)
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The most frequently used customer service number is (877) 683-3280. This line handles the majority of calls, addressing common issues related to accounts, billing, technical support, and general inquiries. Around 91% of customers report using this number to resolve their concerns, and 75% have successfully connected with a live representative.
Average Wait Times and Best Times to CallAverage hold time:
3 minutesPeak wait times: TuesdaysShortest wait times: Sundays
Average call duration: 6 minutes
Pro Tip: Call During Off-Peak Hours (Early Mornings or Sundays) To Reduce Waiting Time
To expedite your call, it’s essential to have the following information ready:
Full Name (first and last)Registered Email or Phone Number linked to your QuickBooks account
Specific Issue Description (e.g., account problem, payment dispute, software error)
Being prepared helps the customer service agent resolve your issue faster and minimizes the need for follow-up calls.
Users contact QuickBooks Intuit for a variety of reasons, including:
Account Management: Issues logging in or recovering account access.
Payment and Billing Disputes: Incorrect charges, subscription issues, or refund requests.
Software Support: Troubleshooting errors with the QuickBooks platform.
Request for Information: Inquiries about features, updates, or new products.
While QuickBooks provides multiple ways to get in touch, many customers report mixed experiences with their support services. Common frustrations include long wait times during peak hours and difficulty getting issues resolved on the first call. However, some users have successfully resolved their concerns by contacting the right department or using alternate channels like email.
If phone support doesn’t work or you prefer written communication, email can be a helpful option. The best email address to use is:feedback@intuit.com
This email is widely recommended, with 96% of users successfully resolving issues through it. For general feedback or unresolved complaints, this channel can provide a direct way to escalate your concern.
For self-help resources, you can visit the official QuickBooks website or help center:
QuickBooks Website: quickbooks.intuit.com
Help Center: Visit the Contact PageThese platforms offer FAQs, troubleshooting guides, and live chat options that may help you avoid waiting on hold.
Corporate Office Address: Intuit Inc.2700 Coast Ave, Mountain View, CA 94043, USA
Fax Number: +1 (650) 944-5656
QuickBooks Intuit Customer Service Hours: Monday – Friday: 5 am – 6 pm (PST)Saturday – Sunday: 7 am – 4 pm (PST)
Tips to Get Better Customer Service from QuickBooks
Call Early in the Day: Avoid peak hours for faster service.
Use Multiple Channels: Try both phone and email if your issue isn’t resolved promptly
Be Polite but Assertive: Clearly state your problem and request a solution.
Ask for Escalation: If the first agent can’t help, request to speak with a supervisor.
QuickBooks Intuit provides several ways for customers to get support, including phone, email, and online resources. While phone lines are often busy, especially during peak times, preparing the necessary information in advance can improve your experience. If immediate assistance isn’t available, using email or self-service tools on the QuickBooks website may be the next best option.
Though some users express dissatisfaction with response times or issue resolution, persistence and careful planning can lead to successful outcomes. Use the tips and contact details provided in this guide to get the best results from QuickBooks Intuit’s customer service team.